24/7 Emergency Response:

800-931-1962

24/7 Emergency Response:

800-931-1962

Frequently Asked Questions

About Our Restoration Process

Yes – this is our specialty. If you need water extraction or emergency water restoration right away, call us (800)-931-1962 now!

Yes! We are experts on handling even the worst case of water damage, and cleaning and drying it to pristine, pre-damage condition

We can handle all your needs when disaster strikes, whether that be water, fire or smoke damages. We have the experience, expertise, and relationships to get you back on your feet.

Yes, we can. We will even go one better and help with the entire claims and adjuster process. Because really, you have enough on your mind.

Of course, we can. We will assess your damage, and we can probably lend you some expertise as to whether insurance will cover it or not. Bottom line if you need help, call us at (800)-931-1962 and we will help you.

Yes, we will inventory, remove, and store them in our secure, climate-controlled storage facility. If possible, we will also repair and restore your possessions and work with your insurance company and adjuster in each step of the process.

Yes, we handle almost any type of disaster restoration and recovery. Fires, floods, smoke, water damage, biohazard, trauma cleanup … we do it all!

Yes. We will board it up and fence it off, and if need be, provide onsite security.

Yes, it is part of our water damage restoration service. We sanitize and use professional strength agents to prevent mold from forming.

No matter where you are, we have help available to come to you. Call us at 800-931-1962 and we will be right out to assist you!

Restoration service is the help you need immediately following a disaster. Restoration companies are usually the first responders following significant damage to a commercial building or home from floods, fires, water damage, sewage backup, and other major events. The job of a restoration company is to clean up the mess and to preserve and protect the home or business along with the items damaged within.

One reason it can be difficult to describe what restoration companies do, is we do so much. Water restoration, property inspections, moisture checks, demolition, water extraction and more. Blackhill Restoration works with property owners and insurance companies to obtain an accurate scope of work and plan according to each individual client’s unique needs.

When disaster strikes, it is easy to wonder if you should try and repair the damage yourself. Many people are great at cleaning and proud of it! However, “DIY” efforts to clean and mitigate after a disaster could cause further to your property which can often result in hazardous and expensive situations in the future due to invisible damage. Protect your greatest investment of your home or business!

The damage you can see once a fire is out, the smoke has cleared, or the water of a flood recedes is only a small portion of what has occurred. The lasting damage of mold, mildew, rotting wood, unstable supports, and increased likelihood of pests and insect damage is often referred to as “invisible damage.” Blackhill Restoration’s team of professionals can properly inspect and document damage, then work with you and your insurance to restore your home or business from invisible – and visible damage.

Of course, having water, fire or smoke damage in your home is not something that anyone plans for! We understand that you want to be back in your home business as soon as possible. We value your time and trust. While it is not always possible, given the scope of the damage, to offer an estimated time of we do communicate our clients and help them understand what we are doing to ensure that their home or business is being repaired in a timely manner that is consistent with the high standards set forth by the IICRC.

The Texas Department of Insurance has publications on their website to help, like this one about water damage claims.

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